Virtual Assistant, CSR, Sales Representative.Virtual Assistant, CSR, Sales Representative.
Kent
ID Verified$800
per month
($5/hour)
Profile Description
Dedicated and versatile professional with experience in customer service, technical support, sales, healthcare support, quality assurance, and client relations. Skilled in communication, problem-solving, multitasking, and delivering exceptional service in fast-paced environments. Proven ability to build positive relationships, resolve complex issues, adapt to new systems and processes, and work effectively both independently and as part of a team. Known for being dependable, detail-oriented, an...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Virtual Assistance & Admin
Sales & Business Development
Work Experience
Virtual Guard / QA
Monitex Security / Watchtower VG
Jul 2025 - Jun 2026
Key Achievements:
Monitored security systems and live feeds to ensure client safety and respond to potential threats in real time. Communicated effectively with clients and authorities when necessary, providing reliable security support. As a QA, evaluated performance, ensured adherence to protocols, and contributed to continuous service improvement through feedback and quality checks.
Healthcare Customer Support
ResultsCX
Mar 2025 - Jun 2025
Key Achievements:
Handled healthcare-related inquiries, assisting customers with account concerns, benefits, and service information while ensuring compliance with industry standards. Delivered accurate, empathetic, and timely support, maintaining high levels of customer satisfaction and professionalism in a fast-paced environment.
Technical Support / Sales Representative
Foundever Asia Inc.
Aug 2024 - Feb 2025
Key Achievements:
Provided technical assistance to customers by troubleshooting hardware and software issues, ensuring quick and effective resolutions. Delivered excellent customer service while identifying opportunities to upsell products and services, contributing to revenue growth. Maintained strong product knowledge and consistently met performance and sales targets.