ESL Teacher | Virtual Assistant | Outbound Sales & CustomerESL Teacher | Virtual Assistant | Outbound Sales & Customer
Kayse
ID Verified$450
per month
($3/hour)
Profile Description
I am a reliable and adaptable remote professional with experience in online ESL teaching, outbound sales, customer service, and virtual assistance. I have strong communication and interpersonal skills, with experience handling customers, making outbound calls, qualifying leads, explaining products, managing inquiries, and providing professional support. I am organized, detail-oriented, a quick learner, and comfortable working independently in a remote environment. I am also familiar with Google ...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Specialized Skills
Customer Success
Virtual Assistance & Admin
Work Experience
Online English Teacher
51talk
Sep 2024 - Mar 2026
Key Achievements:
* Successfully taught English to students of different ages and proficiency levels in an online learning environment. * Helped students improve their speaking, pronunciation, grammar, vocabulary, listening, and overall communication skills. * Created personalized and engaging lessons based on students’ individual goals, interests, and learning needs. * Built positive relationships with students and maintained a supportive and encouraging learning environment. * Received positive feedback and high ratings from students for effective and engaging lessons. * Adapted teaching strategies to accommodate different learning styles, abilities, and levels of confidence. * Maintained consistent attendance, lesson preparation, and professional communication with students. * Used online teaching platforms and digital learning materials effectively to deliver interactive lessons.
Call Center Agent
SixEleven Company
Feb 2024 - Dec 2024
Key Achievements:
* Successfully handled both inbound and outbound calls while maintaining professional and customer-focused communication. * Promoted car and life insurance products through outbound calls and effectively explained product benefits to potential customers. * Built rapport with customers, identified their needs, answered inquiries, and provided appropriate solutions. * Consistently handled customer objections and difficult conversations with patience and professionalism. * Qualified potential leads and followed up with interested prospects to support sales opportunities. * Maintained accurate customer information and documented call details according to company procedures. * Developed strong active listening, communication, persuasion, and problem-solving skills through daily customer interactions. * Worked efficiently in a fast-paced environment while managing multiple calls and meeting performance expectations. * Maintained a positive attitude despite frequent customer rejections and challenging conversations. * Gained valuable experience in sales, customer service, lead generation, and relationship building.