Customer Service Specialist, Account ManagementCustomer Service Specialist, Account Management

I bring over five years of experience in customer service, travel support, account management, and collections. My strengths include excellent verbal and written communication, active listening, problem-solving, conflict resolution, and relationship building. I am skilled in handling high-volume inbound and outbound calls, managing customer accounts, negotiating payment arrangements, and maintaining accurate records using CRM systems. I am highly organized, detail-oriented, adaptable, and capabl... See more