Account Manager | Customer Experience & Client RelationsAccount Manager | Customer Experience & Client Relations

Customer-focused professional with 5+ years of experience across customer support, call center operations, customer retention, prospect engagement, billing support, and acquisition. Experienced in handling high-volume inbound and outbound communication, resolving customer concerns, managing follow-ups, documenting interactions in CRM systems, and coordinating with internal teams to move issues toward resolution. Known for strong verbal and written communication, active listening, empathy, probl... See more