General Admin VA / Marketing AssistantGeneral Admin VA / Marketing Assistant

Key Achievements:

Handled customer inquiries related to international flight bookings, itinerary changes, ticket modifications, rescheduling, and reissuance while utilizing GDS and NDC platforms to manage reservations, process schedule changes, coordinate ticket exchanges, and assist passengers affected by delays, cancellations, and travel disruptions through phone, email, and chat support, ensuring booking accuracy, compliance with airline policies, and a seamless customer experience.

Key Achievements:

Created SEO, GEO, and AEO-optimized content, including blogs, real estate listings, and marketing campaigns to increase online visibility and engagement. Produced and edited video content for property listings, social media, and promotional materials. Developed marketing funnels, landing pages, and automated workflows using GoHighLevel while managing CRM records, lead nurturing campaigns, email marketing, and customer follow-up sequences. Crafted ICP-based marketing strategies, compelling CTAs, and lead generation content, and utilized AI-powered tools to streamline content creation, research, and digital marketing operations while supporting audience targeting and campaign optimization.

Key Achievements:

Handled corporate inquiries related to payments, long-term business rentals, and travel reservations while maintaining strong client relationships. Coordinated business travel arrangements, managed reservation modifications, and assisted with billing concerns to ensure seamless service delivery. Served as a primary point of contact for corporate accounts, providing professional support and strengthening long-term business partnerships.

Key Achievements:

Coordinated with employers regarding job posting claims and account management through the Indeed platform. Assisted clients with integrating job postings from their company websites into Indeed, ensuring accurate synchronization, visibility, and seamless recruitment operations while providing professional support for employer-related inquiries.