Justin

Virtual Assistant, Social media Manager

Justin

800/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven Virtual Assistant and Social Media Manager with a strong foundation in digital marketing, business development, and customer support. I bring hands-on experience creating engaging content, managing social media platforms, and executing data-driven growth strategies that enhance brand visibility. Skilled in administrative support, scheduling, email management, and client communication, with a proven ability to streamline workflows and improve overall efficiency. Known for reliabili...

Skills & Expertise

Design & Creative

CanvaAdvanced
CapCutAdvanced
CorelDRAWBeginner
BlenderBeginner

Marketing & Growth

Virtual Assistance & Admin

AI & Automation

GitHub CopilotIntermediate
MidjourneyBeginner

Customer Success

Phone SupportIntermediate
Email SupportIntermediate
ZendeskBeginner

Content & Writing

E-commerce & Marketplace

ShopifyBeginner
EtsyBeginner

Work Experience

Business Development Officer

Dentmind - Karen Dental Centre

Mar 2024 - Oct 2025

Job Responsibilities:

Duties & Responsibilities: • Designed and executed business growth strategies that drove consistent client acquisition and improved retention rates. • Prospected, negotiated, and secured partnerships with corporate institutions and local businesses, expanding the clinic’s client base. • Conducted market and competitive analysis to guide strategic planning and tailor services to evolving customer n...

ChatGPT for MarketingTikTok GrowthSocial Media GraphicsSocial Media AnalyticsCalendar ManagementMeta Ads (Facebook/Instagram)Content MarketingAsanaPhone SupportInstagram Growth

Social Media Manager

Grafiki Media

Jul 2023 - Dec 2023

Job Responsibilities:

Duties & Responsibilities: • Curated, created, and scheduled engaging content across multiple client accounts to maximize market reach, strengthen brand visibility, and drive audience engagement. • Designed, implemented, and optimized multi-platform campaigns tailored to target demographics, resulting in increased brand awareness and lead generation. • Monitored, analyzed, and reported on campaign...

Social Media GraphicsChatGPT for MarketingSocial Media AnalyticsInstagram GrowthMeta Ads (Facebook/Instagram)TikTok GrowthContent MarketingSocial Media SupportCanvaTikTok Ads

Marketing Representative

Dedan Kimathi University of Technology

May 2022 - Dec 2022

Job Responsibilities:

Duties & Responsibilities: • Managed and responded to inquiries via email and social media platforms (Instagram, Facebook, LinkedIn), ensuring timely and professional communication with prospective students. • Maintained and regularly updated the institution’s online prospectus, guaranteeing accurate program and course information was available to the public. • Facilitated smooth interdepartmental...

Social Media GraphicsChatGPT for MarketingSocial Media AnalyticsCalendar ManagementContent MarketingInstagram GrowthMeta Ads (Facebook/Instagram)TikTok GrowthPhone SupportSocial Media Support

Quick Stats

Age29 years
GenderMale
English LevelFluent
Other Languages
SwahiliFluent
FrenchBasic
ID VerificationNot verified

Certifications

Alx Virtual Assistant Course
Linkedin Certification: Social Media Marketing - Strategy and Optimization
Linkedin Certification: Customer Service - Handling Abusive Customers
Linkedin Certification: Sales Strategies and Approaches in a New World of Selling
Linkedin Certification: Serving Customers in a Continuously Changing World
Bumination Whiteboard Animation Course

Education

Bachelor's Degree

Dedan Kimathi University of Technology

2016 - 2022