Customer service Representative, Virtual AssistantCustomer service Representative, Virtual Assistant
Juliet
750/mo
Nairobi , Kenya
Looking for Full-time
9 hours/day
Availability: US / EU timezone
$750
per month
($4/hour)
Member since December 2025
Profile Description
I am a reliable and detail-oriented Virtual Assistant and Customer Support professional with experience handling customer inquiries, data entry, online research, and administrative support. I have worked with CRM tools such as Zendesk and HubSpot and I am comfortable using Google Workspace, Microsoft Office, and task management tools like Asana. I am highly organized, a fast learner, and able to follow instructions accurately. I communicate clearly, manage time well, and take pride in delivering...
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Content & Writing
Email CopywritingIntermediate
CopywritingBeginner
Customer Success
Live Chat SupportAdvanced
ZendeskAdvanced
Email SupportIntermediate
Phone SupportIntermediate
Social Media SupportIntermediate
Ticket ManagementIntermediate
FreshdeskIntermediate
Customer.ioIntermediate
Technical SupportIntermediate
LiveChatBeginner
Data & Analytics
Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner
Design & Creative
CanvaIntermediate
Work Experience
Customer service
State Department for Public Works
Jan 2023 - Jul 2024
Quick Stats
Age31 years
GenderFemale
English LevelFluent
ID VerificationNot verified
Portfolio
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