Customer Service RepresentativeCustomer Service Representative
Julian
700/mo
Quezon City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$700
per month
($4/hour)
Member since August 2026
Profile Description
Adaptable and highly efficient professional with 10+ years of BPO experience spanning customer service, content moderation, training facilitation, and operational support. Experienced in handling customer concerns, managing complex processes, facilitating employee training, documenting procedures, and supporting day-to-day business operations. Bringing these skills to remote administrative, operations, customer support, and virtual assistance roles, with strong capabilities in communication, org...
Top Skills
Live Chat Support · 8 yearsPhone Support · 8 yearsCanva · 3 yearsCoaching & Mentoring · 3 yearsCorporate Training · 3 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportExpert
Phone SupportExpert
Ticket ManagementAdvanced
ZendeskAdvanced
LiveChatAdvanced
Social Media SupportBeginner
Technical SupportBeginner
CrispBeginner
Data & Analytics
Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Design & Creative
CanvaAdvanced
Specialized Skills
Corporate TrainingAdvanced
Curriculum DevelopmentAdvanced
Coaching & MentoringAdvanced
OnboardingIntermediate
Technical TrainingBeginner
Virtual Assistance & Admin
JiraBeginner
Quick Stats
Age30 years
English LevelConversational
ID VerificationNot verified
Portfolio
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Education
Bachelor's Degree
Polytechnic University of the Philippines
2013 - 2016