Technical Support/Customer ServiceTechnical Support/Customer Service

Joshua

ID Verified

600/mo

General Trias City, Philippines

Looking for Full-time

8 hours/day

Availability: US / EU / Asia timezone

$600

per month

($3/hour)

Member since July 2026

Profile Description

Customer Service and Technical Support professional with 7+ years of experience supporting telecommunications, e-commerce, and technology accounts. Experienced in troubleshooting, billing support, account management, CRM and ticketing systems, inbound customer service, escalation handling, and delivering excellent customer experiences while meeting KPIs.

Top Skills

Phone Support · 8 yearsTechnical Support · 4 yearsLive Chat Support · 2 yearsEmail Support · 1 yearCold Calling · <1 year

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Phone SupportExpert

Technical SupportAdvanced

Live Chat SupportIntermediate

Email SupportIntermediate

Ticket ManagementBeginner

Sales & Business Development

Cold CallingBeginner

SalesforceBeginner

Work Experience

Sales Development Representative

TaskUs

Feb 2026 - Apr 2026

Cold Calling

Quick Stats

Age30 years

English LevelFluent

ID VerificationVerified

Certifications

DOMRAC