Customer Success Specialist | Executive. Virtual AssistantCustomer Success Specialist | Executive. Virtual Assistant
Joseph
600/mo
Accra, Ghana
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$600
per month
($3/hour)
Member since January 2026
Profile Description
Hi, I'm a Customer Support Specialist and Proactive and detail-oriented Executive Assistant with over 4 years of relevant administrative and extensive customer support experience, delivering clear, patient, and step-by-step guidance across phone, live chat, and email. Known for calm problem-solving, high accuracy, and structured communication that reassures customers even in high-pressure situations. I combine empathy with strong technical competence across CRM systems (Zendesk, HubSpot, Salesfo...
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Phone SupportAdvanced
ZendeskAdvanced
LiveChatAdvanced
Live Chat SupportAdvanced
Ticket ManagementAdvanced
Social Media SupportAdvanced
Email SupportAdvanced
Technical SupportAdvanced
FreshdeskAdvanced
Video SupportBeginner
Quick Stats
Age30 years
GenderMale
English LevelFluent
ID VerificationNot verified
Portfolio
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Certifications
Asana Workflow Specialist