Legal Assistant / Case ManagerLegal Assistant / Case Manager
Jorielle
ID Verified$1,300
per month
($7/hour)
Profile Description
Experienced legal assistant with a strong background in case management, client communication, document preparation, and administrative support for attorneys. Skilled in organizing files, coordinating schedules, and ensuring timely completion of legal and administrative tasks while maintaining professionalism and confidentiality.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Specialized Skills
Virtual Assistance & Admin
Work Experience
Case Manager | Legal Assistant
Lawrence & Associates
Aug 2024 - Sep 2025
Job Responsibilities:
- Managed Social Security Disability claims from intake to hearing. - Gathered medical records, coordinated with SSA and providers. - Ensured timely filings, deadlines, and accurate documentation. - Supported attorneys in case prep while maintaining compassionate client communication.
Digital Sales Representative
Surge
Jul 2023 - Jun 2024
Job Responsibilities:
- Engaged subscribers, upsold content, and managed high‑volume chats. - Created personalized interactions to boost sales and retention. - Maintained brand consistency and met revenue targets.
Case Manager | Legal Assistant
Trajector Disability
May 2022 - Feb 2023
Job Responsibilities:
- Assisted clients through disability claims by gathering medical, vocational, and legal documents. - Coordinated with attorneys and healthcare providers to ensure smooth case progress. - Maintained detailed case records and provided ongoing support.
Customer Service Representative
T‑Mobile & Citibank
Mar 2019 - Mar 2022
Job Responsibilities:
-Provided phone and online support for billing, account, and technical issues. -Resolved escalations and maintained strong customer satisfaction. -Met KPIs in quality, handling time, and accuracy.