Customer supportCustomer support

Customer Service Representative with experience supporting US-based clients as a Retention Agent and SNS Creator. Skilled in handling high-volume inquiries, de-escalating concerns, retaining customers, and delivering solutions that protect both customer satisfaction and company revenue. Known for strong communication skills, empathy, and the ability to remain calm and professional in fast-paced, remote environments. Experienced in phone, email, and chat support using tools such as Avaya, Amazon... See more