Customer Services Representative IICustomer Services Representative II

Jojina

ID Verified

1,000/mo

Taguig, Philippines

Looking for Full-time

8 hours/day

Availability: US / Asia timezone

$1,000

per month

($6/hour)

Member since January 2026

Profile Description

Customer Service Professional with 8years of experience in BPO and freelance settings. Skilled in resolving issues via email, chat and phone. I also trained new hires from foundation to product trainung until productions to meet targets. Committed to delivering excellent customer experiences and supporting team success.

Top Skills

Email Support · 5 yearsLive Chat Support · 5 yearsPhone Support · 5 yearsTechnical Support · 5 yearseBay · <1 year

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Live Chat SupportExpert

Email SupportExpert

Phone SupportExpert

Technical SupportExpert

E-commerce & Marketplace

WooCommerceBeginner

eBayBeginner

TikTok ShopBeginner

Facebook MarketplaceBeginner

Order ProcessingBeginner

Work Experience

Patient Services Representative II

Conifer Health Services

Apr 2025 - Present

Key Achievements:

Assisting patients with their upcoming appointments, collecting facility fees prior to surgery or appointments.

Phone Support

Ecommerce CSR

Ecosmetics

Aug 2024 - Mar 2025

Live Chat SupportPhone SupportWooCommerceEmail Support

Medical Claims Analyst

Principal Global Services

Nov 2022 - Aug 2024

Email SupportPhone Support

Quick Stats

Age35 years

English LevelFluent

ID VerificationVerified

Portfolio

🔒

Visible to employers on Pro and Enterprise plans. Upgrade your plan to view portfolios.