Virtual Assistant - Customer Service, Collections and Sales

Jocelyn

ID Verified
800/mo
Rizal, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

Customer-focused professional with 10+ years of experience in customer service, collections, sales leadership, and operations management. Proven expertise in team leadership, performance coaching, customer retention, escalations management, collections, and Verizon sales operations.

Top Skills

Data Entry · 10 yearsPhone Support · 10 yearsCalendar Management · 5 yearsEmail Support · 5 yearsLive Chat Support · 5 years

Skills & Expertise

Customer Success

Phone SupportExpert
Live Chat SupportExpert
Email SupportExpert
CrispBeginner
IntercomBeginner
Help ScoutBeginner
LiveChatBeginner
ZendeskBeginner
FreshdeskBeginner

Virtual Assistance & Admin

Data EntryExpert
Calendar ManagementExpert
CalendlyBeginner
Meeting CoordinationBeginner
Document ManagementBeginner
Email ManagementBeginner
AsanaBeginner
TrelloBeginner
AirtableBeginner

Quick Stats

Age33 years
English LevelFluent
ID VerificationVerified