Customer Service

Jianne

800/mo
Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Highly self-motivated to consistently improve skills and grow professionally. I hope to use my academic background and my love of providing excellence customer service. I also hope to consistently study and improve my abilities in order to pursue professional greatness and progress. Offering strong interpersonal skills and readiness to learn and develop in customer-focused environment. Brings understanding of effective communication techniques and ability to quickly master new product knowledge....

Top Skills

Cold Calling · <1 yearLead Generation · <1 yearMedical Billing · <1 year

Skills & Expertise

Sales & Business Development

Cold CallingBeginner
Lead GenerationBeginner

Specialized Skills

Medical BillingBeginner

Work Experience

Customer Service

Viper Company

Jan 2026 - Jul 2026

Key Achievements:

•Managed high call volume, ensuring timely response and effective resolution to all customer concerns. •Collaborated with team members to improve service •Built rapport with customers through empathetic listening and understanding their unique needs or preferences

Customer Services Assosiates

Alorica Teleservice

Oct 2024 - Dec 2025

Key Achievements:

•Handle a wide range of customer concerns, including inquiries, product/service issues, billing inquiries and general inquiries. •Key responsibilities include educating members on plans, verifying coverage, processing billing questions, and maintaining patients information confidentiality in compliance with regulation

Lead Specialist Representative

Vigorous Telemarketing Group

Feb 2024 - Oct 2024

Key Achievements:

•Present, promote and sell products/service to current and future clients using compelling reasoning. •Analyze the cost-benefit and needs of existing/potential customers in order to meet their requirements.

Quick Stats

Age22 years
English LevelFluent
ID VerificationNot verified

Education

High-school

Senior High School

2020 - 2022