Travel consultant. Retail/E-commerce supportTravel consultant. Retail/E-commerce support
Jhon
ID Verified$700
per month
($4/hour)
Profile Description
- Delivered high-accuracy reservation support by handling urgent next-day bookings, itinerary modifications, cancellations, and special guest requirements under tight timelines. - Managed high-volume travel requests, expertly navigating cancellations, modifications, seat/room upgrades, and customized accommodations to maintain high customer satisfaction. - Improved first-contact resolution for logistics inquiries, handling high-volume voice and digital communications regarding shipment trackin...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Customer Success
E-commerce & Marketplace
Sales & Business Development
Work Experience
Travel consultant
Teleperformance
Feb 2026 - Apr 2026
Key Achievements:
Processing flight bookings, fare quotes, ticketing, and itinerary modifications.
Travel Consultant
Concentrix
Jan 2025 - Feb 2026
Key Achievements:
handling urgent next-day bookings, itinerary modifications, cancellations, and special guest requirements under tight timelines. Also, navigating cancellations, modifications, seat/room upgrades, process flight bookings, fare quotes, ticketing, and itinerary modifications and customized accommodations to maintain high customer satisfaction.
E-commerce support
Foundever
May 2024 - Nov 2024
Key Achievements:
- Investigated and resolved complex logistics issues, managing missed deliveries, damaged shipments, address updates, and delivery appointment adjustments through chats and email.
Customer service Representative
Alta Resources
Oct 2023 - Jan 2024
Key Achievements:
- Investigated and resolved complex logistics issues, managing missed deliveries, damaged shipments, address updates, and delivery appointment adjustments.