Dental billing specialist / Customer Service SpecialistDental billing specialist / Customer Service Specialist
Jezebel
$600
per month
($3/hour)
Profile Description
I have almost 3 years customer service experience and 3 years as Dental billing Specialist. I handle different types of customers with grace and understanding and willing to go beyond to learn more skills. I’m adaptable, hardworking, and eager to learn, with a strong focus on teamwork, accuracy, and delivering excellent support.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Specialized Skills
Virtual Assistance & Admin
Work Experience
Dental Billing Specialist
KCDO
Mar 2023 - Jun 2026
Key Achievements:
Processed and submitted dental insurance claims accurately and in a timely manner to maximize reimbursement. Followed up on outstanding claims, resolved denials, and appealed rejected claims when necessary. Communicated with insurance companies, dental offices, and patients regarding billing inquiries, claim status, and payment issues.
Customer Service Representative
Impact Brands
Nov 2021 - Feb 2023
Key Achievements:
Provided excellent customer service for retail and consumer accounts. Handled billing inquiries, order management, and issue resolution. Built positive customer relationships through effective communication.
Customer Service Representative/SME
Concentrix
Sep 2020 - Oct 2021
Key Achievements:
Delivered exceptional customer support through phone, chat, and email. Resolved customer concerns while maintaining high customer satisfaction. Supported new and existing agents with product knowledge and process guidance. Assisted supervisors with coaching and floor support.
Quick Stats
Education
Bachelor's Degree
Davao Doctors College
2022 - 2026
High-school
Tecarro College Foundation, Inc.
2017 - 2018