General Virtual Assistant

Jessiebell

1,200/mo
Tacloban, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Results-driven customer support and operations professional with over 8 years of experience delivering exceptional customer experiences across customer service, executive assistance, contact center operations, and virtual support. Proven ability to manage customer inquiries, resolve complex issues, coordinate cross-functional solutions, and maintain accurate documentation while consistently providing professional, empathetic, and solution-oriented service. Experienced in handling high-volume cu...

Top Skills

Live Chat Support · 8 yearsMeeting Coordination · 8 yearsPhone Support · 4 yearsTicket Management · 4 yearsCalendar Management · 2 years

Skills & Expertise

Customer Success

Live Chat SupportExpert
Phone SupportAdvanced
Ticket ManagementAdvanced
Social Media SupportIntermediate
Email SupportIntermediate

Virtual Assistance & Admin

Meeting CoordinationExpert
Calendar ManagementIntermediate
Data EntryIntermediate
Executive Assistant ServicesIntermediate
Research & Information GatheringIntermediate
Email ManagementIntermediate
Document ManagementIntermediate
CalendlyBeginner

Work Experience

Account Lead - Magic Executive Assistant

Magic, Inc.

Mar 2025 - Jun 2026

Email ManagementEmail SupportExecutive Assistant ServicesSocial Media SupportCalendar ManagementResearch & Information GatheringMeeting Coordination

Executive Virtual Assistant

Magic, Inc.

Mar 2024 - Mar 2025

Data EntryEmail ManagementCalendlyPhone SupportEmail SupportExecutive Assistant ServicesDocument ManagementSocial Media SupportCalendar ManagementResearch & Information GatheringMeeting Coordination

Quick Stats

Age29 years
English LevelFluent
ID VerificationNot verified