Jessica

Customer support (phone, email, chat)

Jessica

ID Verified
800/mo
Nairobi , Kenya
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

I am Customer support specialist helping organize clients data, handle inbound calls, messages and chats.

Top Skills

Email Support · <1 yearFreshdesk · <1 yearIntercom · <1 yearLive Chat Support · <1 yearLiveChat · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Ticket ManagementBeginner
ZendeskBeginner
IntercomBeginner
LiveChatBeginner
FreshdeskBeginner

Work Experience

Customer support

Exact dispatcher LLC

Jul 2026 - Present

Key Achievements:

300 calls per day Excellent customer support Customer satisfaction

Live Chat SupportPhone SupportEmail SupportTicket ManagementZendeskIntercomLiveChat

Quick Stats

Age40 years
English LevelFluent
ID VerificationVerified