Virtual Assistant, Appointment Setter

Jessa

ID Verified
350/mo
Davao Del Norte, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I have experience in customer service within an installation company, where I handled customer inquiries, scheduled and coordinated installation appointments, followed up on service requests, and help resolve customer concerns. I learned how important it is to communicate clearly, stay organized, and make sure customers feel valued throughout the entire process. My key Skills include excellent communication, active listening, problem -solving, time management, attention to detail, and the abili...

Top Skills

Excel (Advanced) · 2 yearsGoogle Sheets (Advanced) · 2 yearsCalendar Management · <1 yearEmail Management · <1 yearEmail Support · <1 year

Skills & Expertise

AI & Automation

GitHub CopilotBeginner

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Email SupportBeginner
LiveChatBeginner

Data & Analytics

Excel (Advanced)Intermediate
Google Sheets (Advanced)Intermediate

E-commerce & Marketplace

ShopifyBeginner
TikTok ShopBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Monday.comBeginner
NotionBeginner

Work Experience

Customer Service Representative

Six Eleven Global Solutions

Feb 2022 - Jan 2025

Quick Stats

Age26 years
English LevelFluent
ID VerificationVerified