Jessa

Virtual Assistant

Jessa

ID Verified
800/mo
Baguio City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

In my current role as a Virtual Assistant, I manage a variety of administrative and operational tasks such as data entry, calendar management, research, document preparation, and email coordination. I am proficient in Microsoft Word, Excel, and PowerPoint, as well as tools like Canva and Google Workspace. These experiences have strengthened my attention to detail, ability to prioritize tasks, and proactive approach to supporting management teams. Previously, I worked as a Customer Service Repre...

Top Skills

After Effects · <1 yearB2C Sales · <1 yearCanva · <1 yearCapCut · <1 yearChatGPT/Claude · <1 year

Skills & Expertise

Customer Success

Phone SupportBeginner
Social Media SupportBeginner
Email SupportBeginner

AI & Automation

ChatGPT/ClaudeBeginner
PerplexityBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Design & Creative

CanvaBeginner
Social Media GraphicsBeginner
CapCutBeginner
Video EditingBeginner
Loom/Screen RecordingBeginner
Motion GraphicsBeginner
After EffectsBeginner

E-commerce & Marketplace

Facebook MarketplaceBeginner

Marketing & Growth

MailchimpBeginner

Sales & Business Development

B2C SalesBeginner

Work Experience

Virtual Assistant

Painted Rock LLC

Dec 2024 - Present

Key Achievements:

I manage a wide range of tasks, including data entry, administrative support, online research, content creation, and skip tracing. I also design social media graphics and captions using Canva, which has helped clients improve their online presence and engagement.

ChatGPT/ClaudeGoogle Sheets (Advanced)CanvaPerplexitySocial Media SupportExcel (Advanced)Social Media GraphicsMailchimp

Customer Service Representative

Foundever

Nov 2022 - Jan 2024

Key Achievements:

I worked as a Customer Service Representative for a financial account (credit cards), where I handled payment processing, cancellations, refunds, rewards, disputes, complaints, fraud investigations, and information verification. This experience further developed my problem-solving skills, attention to detail, and ability to deliver excellent service.

Phone SupportB2C Sales

Quick Stats

Age26 years
English LevelFluent
ID VerificationVerified
Portfolio
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