Medical Virtual Assistant

Jeremiah

ID Verified
1,200/mo
Manila, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Detail-oriented Virtual Assistant and Healthcare Support professional with experience in specimen monitoring, insurance verification, prior authorizations, and customer support. HIPAA-trained with strong skills in data entry, patient scheduling, email and calendar management, and CRM systems. Known for accuracy, confidentiality, and the ability to manage multiple tasks efficiently while supporting clinical and operational teams.

Skills & Expertise

Content & Writing

Customer Success

Design & Creative

CanvaBeginner

E-commerce & Marketplace

TikTok ShopBeginner

Work Experience

Medical Virtual Assistant / Transpotation Monitoring Analyst

Cryofuture

Apr 2025 - Dec 2025

Email SupportSocial Media SupportHelp Scout

Digital Marketing Specialist

Genpact LLC

Feb 2025 - Jun 2025

Email CopywritingPhone SupportEmail SupportSocial Media SupportZendeskTikTok Shop

General Virtual Assistant

Northwest Accountancy

Jan 2024 - Nov 2024

CopywritingEmail CopywritingEmail SupportSocial Media Support

Provider Service Advocate

Optum Global Solutions

Nov 2022 - Dec 2023

Job Responsibilities:

I was promoted to Subject Matter Expert where my main task is to take escalations and help in coaching sessions. I also assist in training new agents.

Live Chat SupportPhone SupportEmail Support

Customer Service Representative

TaskUs

Jun 2021 - Sep 2022

Live Chat SupportPhone SupportEmail SupportZendesk

Prior Authorization Specialist

C3 Everise

Sep 2020 - May 2011

Phone SupportEmail Support

Quick Stats

Age29 years
GenderMale
English LevelFluent
ID VerificationVerified