Jenica

Virtual Assistant, Customer Support Specialist

Jenica

800/mo
Mataasnakahoy, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Dedicated Virtual Assistant and Customer Service Specialist with 8+ years of experience in customer support, eCommerce operations, and online teaching. Experienced in TikTok Ads management, product research, and dropshipping processes, with a strong ability to manage campaigns, optimize product listings, and provide exceptional customer service across various platforms.

Top Skills

Dropshipping · 5 yearseBay · 5 yearsFacebook Marketplace · 5 yearsLive Chat Support · 5 yearsOrder Fulfillment · 5 years

Skills & Expertise

Customer Success

Live Chat SupportExpert
Email SupportIntermediate
Phone SupportBeginner
Technical SupportBeginner
Social Media SupportBeginner
IntercomBeginner

E-commerce & Marketplace

eBayExpert
Facebook MarketplaceExpert
Product Listing OptimizationExpert
Order ProcessingExpert
DropshippingExpert
Order FulfillmentExpert
Product PhotographyIntermediate
TikTok ShopBeginner

Quick Stats

Age35 years
English LevelFluent
ID VerificationNot verified