Jelyn

Virtual Assistant

Jelyn

1,000/mo
Caloocan, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Hi, my name is Jelyn. I have over 10 years of experience in customer service, including working as a Customer Service Representative, Retention Specialist, and Virtual Assistant in different industries, such as property management, home warranty, cryptocurrency, and banking. I have been with my current company for four years, working in Customer Service/Maintenance coordination. My previous experience has helped me develop strong communication, problem-solving, and multitasking skills. In my cu...

Top Skills

Data Entry · 10 yearsEmail Management · 10 yearsPhone Support · 10 yearsCalendar Management · 6 yearsCanva · 6 years

Skills & Expertise

Customer Success

Phone SupportExpert
Live Chat SupportExpert
Ticket ManagementExpert
CrispExpert

AI & Automation

Data LabelingExpert

Design & Creative

CanvaExpert
Social Media GraphicsAdvanced
Logo DesignIntermediate

E-commerce & Marketplace

Facebook MarketplaceAdvanced

Marketing & Growth

Email MarketingAdvanced

Virtual Assistance & Admin

Data EntryExpert
Email ManagementExpert
Calendar ManagementExpert
Research & Information GatheringExpert
Personal Assistant ServicesExpert
Document ManagementExpert

Work Experience

CSR/Maintenance Coordinator

Property Management

Aug 2022 - Oct 2026

Phone SupportData EntryEmail Management

Retention Specialist

AHS

Apr 2020 - Mar 2022

Quick Stats

Age41 years
English LevelFluent
Other Languages
EnglishFluent
Tagalog/FilipinoFluent
ID VerificationNot verified

Education

Associate's Degree

STI College

2006 - 2008