Customer Service Representative, Chat SupportCustomer Service Representative, Chat Support
Jeanecel
ID Verified$600
per month
($3/hour)
Profile Description
Dedicated and detail-oriented professional with experience in customer service, administrative support, and document review. Previously worked with Comcast as a Customer Service Representative and in healthcare-related roles, demonstrating strong communication skills, problem-solving abilities, and attention to detail. Experienced in handling customer concerns, managing records, and ensuring accuracy and compliance. Highly organized, reliable, and adaptable, with a strong work ethic developed th...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Customer Success
Work Experience
Telephone Interviewer
Dynata
Aug 2025 - Nov 2026
Job Responsibilities:
Conducted structured outbound interviews, accurately collected respondent information, and met quality and productivity targets while working remotely.
Customer Service Representative
VXI Global Holdings, Inc.
Jun 2022 - Jul 2025
Job Responsibilities:
Delivered digital customer support for Comcast and Xfinity services by resolving technical and billing concerns, coordinating appointments and technician dispatches, and ensuring accurate account documentation and timely resolutions.
Customer Service Representative
iQor
Sep 2021 - May 2022
Job Responsibilities:
Supported patients by coordinating COVID-19 swab test appointments, providing testing information, and addressing inquiries about eligibility, billing, and requirements while maintaining confidentiality.
Administrative Secretary
Regional Security Association – PADPAO Chapter XI
Jun 2019 - Aug 2021
Job Responsibilities:
Provided administrative support by coordinating office activities, maintaining records, preparing necessary documents, responding to inquiries, and assisting with daily office operations to ensure smooth and efficient workflow.