Customer Service Representative, Chat SupportCustomer Service Representative, Chat Support
Jeanecel
ID Verified$450
per month
($3/hour)
Profile Description
Dedicated and detail-oriented professional with experience in customer service, administrative support, and document review. Previously worked with Comcast as a Customer Service Representative and in healthcare-related roles, demonstrating strong communication skills, problem-solving abilities, and attention to detail. Experienced in handling customer concerns, managing records, and ensuring accuracy and compliance. Highly organized, reliable, and adaptable, with a strong work ethic developed th...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Customer Success
Work Experience
Customer Support, Chat Support
University of Mindanao
Jun 2022 - Dec 2025
Key Achievements:
Resolved billing and service issues while meeting QA, AHT, and CSAT metrics. Managed high call volumes with strong communication and problem-solving skills. Maintained accurate documentation and compliance with company policies.