Customer Support/Virtual AssistantCustomer Support/Virtual Assistant

Customer service and technical support professional with over six years of BPO experience providing chat and phone support across telecommunications, financial services, retail, and technology accounts. Proficient in troubleshooting internet connectivity, Apple devices, and security camera issues while resolving billing inquiries, account concerns, and payment-related questions. Strong active listening, problem-solving, and communication skills with the ability to manage multiple priorities in f... See more