Sales Development Representative, Customer ServiceSales Development Representative, Customer Service
Jansen
ID Verified$1,000
per month
($6/hour)
Profile Description
I have solid experience as a B2B Sales Development Representative, along with roles as an appointment setter in real estate and trucking services. With 10 years in customer service across various industries, I bring strong communication skills and a proven ability to build lasting client relationships.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Sales & Business Development
Work Experience
Patient Coordinator
Urgent Care Online
Sep 2025 - Sep 2026
Key Achievements:
Outbound Calls and Follow- Ups Appointment Scheduling Patient Coordination Insurance Verification
Technical Support
Navien
May 2024 - May 2025
Key Achievements:
Diagnose and resolve technical issues with Navien products, including tankless water heaters, combi-boilers, and boilers. Guide customers through step-by-step troubleshooting procedures over the phone, via email, or remote tools.
Appointment Setter
ANAVA HOMES
Aug 2023 - Mar 2024
Key Achievements:
Cold calling leads for real estate wholesalers Every day, I make around 300 calls, with a goal of booking 1-2 appointments.
Sales Development Representative
Magic Inc.
Apr 2023 - Jun 2023
Key Achievements:
Schedule meetings for BDMs from the leads provided Supplement the sales department with admin work as needed. Emailing or calling leads provided or currently in the system to get a call booked with a BDM. My main job was calling up decision-makers and company owners, asking them if they were interested in hiring virtual assistants to cut down on labor costs.
Appointment Setter
MPOWER Services
Nov 2022 - Apr 2023
Key Achievements:
Cold calling leads for real estate investors Every day, I make around 200-300 calls, with a goal of booking 1-2 appointments.
Customer Service
Focus Direct Inc.
Oct 2015 - Mar 2018
Key Achievements:
A frontline of products and services Skilled in sales, Billing, Retention and Collections An agent taking inbound and outbound calls or chats Responding to emails and creating tickets for customer issues.