Virtual AssistantVirtual Assistant
Janelle
ID Verified$400
per month
($2/hour)
Profile Description
Results-driven professional with over years of diverse experience spanning customer service, technical support, and digital content creation. Proven track record in managing high-volume customer interactions, including inbound and outbound calls, emails, and chat support, while maintaining a focus on technical troubleshooting and billing inquiries. Skilled in utilizing CRM and office software such as Salesforce, Zoho Cloud, and Microsoft Office to ensure accurate documentation and efficient serv...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
E-commerce & Marketplace
Work Experience
Cold Caller/Telemarketer
VA Connect
Dec 2025 - Jul 2026
Job Responsibilities:
Proactively managed outbound insurance campaigns by conducting high-volume cold calls to qualify prospects for auto and home insurance policies. Secured high-quality consultations to ensure a consistent sales pipeline for licensed local agents to close new business.
Customer Service Representative
Sutherland Global Services
2023 - 2025
Customer Service Representative
Onehalf Offshore Staffing Solutions
2022 - 2023
2D Character Designer/PPT animator
Freelance
2019 - 2022
Product Lister
Freelance
2017 - 2019
Job Responsibilities:
Listing products on e-commerce platform and providing list of important product features for description