James

Virtual Assistant, Legal Transcriptionst, Data Analyst

James

ID Verified
1,000/mo
Nairobi, Kenya
Looking for Full-time
10 hours/day
Availability: EU timezone

Profile Description

**Data Analyst and Team Leader** with proven expertise in data quality management, transcription oversight, and large-scale digitization projects. Skilled in team leadership, performance management, workflow optimization, quality assurance, and delivering accurate, timely results. Experienced with Impact Outsourcing, the Judiciary of Kenya, and Adept Technologies, with a strong focus on operational excellence, efficiency, and continuous improvement.

Top Skills

Technical Training · 5 yearsExcel (Advanced) · 4 yearsGoogle Sheets (Advanced) · 4 yearsAirtable · 3 yearsData Entry · 3 years

Skills & Expertise

Customer Success

Live Chat SupportIntermediate
Email SupportIntermediate
Lead ManagementBeginner
LiveChatBeginner

Data & Analytics

Excel (Advanced)Advanced
Google Sheets (Advanced)Advanced
Data VisualizationIntermediate
Data MiningBeginner

Virtual Assistance & Admin

Data EntryAdvanced
AirtableAdvanced
Calendar ManagementBeginner
Email ManagementBeginner
Travel PlanningBeginner
Executive Assistant ServicesBeginner
Personal Assistant ServicesBeginner
Monday.comBeginner
JiraBeginner
TrelloBeginner

Software Development

MySQLBeginner

AI & Automation

Data LabelingAdvanced
Claude/Anthropic APIIntermediate
OpenAI APIIntermediate
PerplexityBeginner

Specialized Skills

Technical TrainingExpert

Work Experience

Team Lead

Impact Outsourcing Limited

Oct 2023 - Sep 2026

Key Achievements:

I recently led a 21-person data team in the maritime industry, where we transformed raw tracking data into a strategic asset. By building an AI-leveraged dashboard, we not only accelerated our delivery timeline beyond the client's expectations but also mapped out intricate beneficial ownership structures across global shipping entities. This data gave our client a distinct competitive edge, allowing them to attract new customers who relied on our insights for market visibility.

Excel (Advanced)Data MiningGoogle Sheets (Advanced)Data EntryAirtableClaude/Anthropic APIOpenAI APIJira

Centre Manager/ Team Supervisor

Adept Technologies

Mar 2021 - Apr 2023

Key Achievements:

Spearheaded a 20-member transcription team for the Judiciary of Kenya, delivering high-accuracy court records that accelerated case processing and eliminated documentation backlogs.

Google Sheets (Advanced)Data Entry

Quick Stats

Age33 years
English LevelConversational
ID VerificationVerified

Certifications

Professional Foundations

Education

Bachelor's Degree

Jomo Kenyatta University of Agriculture and Technology

2013 - 2017