Licensed Customs BrokerLicensed Customs Broker

Key Achievements:

1. Managed Accounts Payable (AP) transactions, ensuring the timely processing and recording of supplier invoices and payments. 2. Monitored vessel arrivals and departures, maintaining accurate operational records and coordinating with relevant departments. 3. Prepared monthly reports for containerized cargo operations, ensuring accuracy and timely submission to management. 4. Maintained organized financial and operational records to ensure compliance with internal controls and audit requirements. 5. Assisted in administrative and clerical functions, including document preparation, filing, records management, and interdepartmental coordination. Coordinated with operations, accounting, and human resources teams to support the efficient flow of port and cargo handling activities.

Key Achievements:

1. Assisted customers with billing inquiries, account concerns, and service-related issues through phone support. 2. Resolved customer concerns by providing accurate information and effective solutions while maintaining high customer satisfaction. 3. Demonstrated excellent communication, problem-solving, and active listening skills while handling high volume customer interactions. 4. Collaborated with team members and supervisors to ensure timely resolution of complex customer concerns.

Key Achievements:

1. Prepared and processed Disbursement Vouchers (DVs) in compliance with government accounting and documentation procedures. 2. Compiled and submitted accurate weekly and monthly administrative and financial reports. 3. Drafted Barangay Resolutions and other official correspondence for approval by the Barangay Council. 4. Maintained organized filing systems for administrative, financial, and legal records to ensure easy retrieval and compliance.