Jaessel

Executive Virtual Assistant

Jaessel

ID Verified
839/mo
Manila, Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone

Profile Description

Detail-oriented and results-driven Virtual Assistant with hands-on experience in customer service, administrative support, data entry, scheduling, and client communication. Proven ability to manage high-volume chats, emails, and calls, while maintaining accurate records and supporting daily business operations using digital tools. Proficient in Google Workspace, Slack, Notion, and AI tools such as ChatGPT to streamline workflows and improve efficiency. Highly organized and adaptable, with strong...

Skills & Expertise

Content & Writing

Email CopywritingIntermediate
CopywritingIntermediate

Customer Success

Live Chat SupportIntermediate
Phone SupportIntermediate
Email SupportIntermediate
LiveChatIntermediate

Data & Analytics

Design & Creative

CanvaAdvanced
CapCutIntermediate

E-commerce & Marketplace

TikTok ShopIntermediate
Order ProcessingIntermediate

Finance & Accounting

QuickBooksIntermediate
XeroIntermediate
WaveIntermediate

Marketing & Growth

HubSpotIntermediate

Sales & Business Development

Lead GenerationIntermediate

Virtual Assistance & Admin

Data EntryIntermediate
Email ManagementIntermediate
Travel PlanningIntermediate
CalendlyIntermediate
AsanaIntermediate
NotionIntermediate
TrelloIntermediate

Work Experience

Customer Service Representative

Salmon Philippines

Jan 2025 - May 2026

Job Responsibilities:

Successfully handled customer inquiries through chat, email, and phone at Salmon Philippines while maintaining professionalism in a fast-paced environment. Learned and used QuickBooks Online, Xero, Microsoft Office 365, and Google Workspace to support administrative and bookkeeping tasks. Developed strong organizational, communication, and multitasking skills through customer service and administr...

Email SupportPhone SupportCapCutGoogle Sheets (Advanced)CanvaLiveChatLive Chat SupportEmail ManagementCalendar Management

Customer Service

China Banking Corporation

Jan 2024 - Dec 2024

Job Responsibilities:

Assisted customers with financial transactions and confidential information at China Banking Corporation with accuracy and attention to detail. Learned and used QuickBooks Online, Xero, Microsoft Office 365, and Google Workspace to support administrative and bookkeeping tasks.

Phone SupportLiveChatEmail SupportXeroQuickBooksWaveCalendar ManagementEmail Management

Quick Stats

Age29 years
GenderFemale
English LevelConversational
ID VerificationVerified

Education

Bachelor's Degree

Ilocos Sur Polytechnic State College

2013 - 2018