Jaessel

Executive Virtual Assistant

Jaessel

ID Verified
839/mo
Manila, Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone

Profile Description

Detail-oriented and results-driven Virtual Assistant with hands-on experience in customer service, administrative support, data entry, scheduling, and client communication. Proven ability to manage high-volume chats, emails, and calls, while maintaining accurate records and supporting daily business operations using digital tools. Proficient in Google Workspace, Slack, Notion, and AI tools such as ChatGPT to streamline workflows and improve efficiency. Highly organized and adaptable, with strong...

Top Skills

Asana · <1 yearCalendar Management · <1 yearCalendly · <1 yearCanva · <1 yearCapCut · <1 year

Skills & Expertise

Content & Writing

CopywritingBeginner
Email CopywritingBeginner

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Email SupportBeginner
LiveChatBeginner

Data & Analytics

Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner

Design & Creative

CanvaBeginner
CapCutBeginner

E-commerce & Marketplace

TikTok ShopBeginner
Order ProcessingBeginner

Finance & Accounting

QuickBooksBeginner
XeroBeginner
WaveBeginner

Marketing & Growth

HubSpotBeginner

Sales & Business Development

Lead GenerationBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Email ManagementBeginner
CalendlyBeginner
AsanaBeginner
NotionBeginner
TrelloBeginner

Work Experience

Customer Service Representative

Salmon Philippines

Jan 2025 - May 2026

Key Achievements:

Successfully handled customer inquiries through chat, email, and phone at Salmon Philippines while maintaining professionalism in a fast-paced environment. Learned and used QuickBooks Online, Xero, Microsoft Office 365, and Google Workspace to support administrative and bookkeeping tasks. Developed strong organizational, communication, and multitasking skills through customer service and administrative support roles. Consistently adapted to new systems and processes as a fast learner.

Email SupportPhone SupportCapCutGoogle Sheets (Advanced)CanvaLiveChatLive Chat SupportEmail ManagementCalendar Management

Customer Service

China Banking Corporation

Jan 2024 - Dec 2024

Key Achievements:

Assisted customers with financial transactions and confidential information at China Banking Corporation with accuracy and attention to detail. Learned and used QuickBooks Online, Xero, Microsoft Office 365, and Google Workspace to support administrative and bookkeeping tasks.

Phone SupportLiveChatEmail SupportXeroQuickBooksWaveCalendar ManagementEmail Management

Quick Stats

Age29 years
English LevelConversational
ID VerificationVerified