Jade

EVA | Appointment Setter | CRM Management

Jade

1,000/mo
Marilao, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I help businesses stay organized, responsive, and consistent—whether it’s managing leads, booking appointments, or keeping systems up to date. With freelance experience since 2020 and a call center background since 2015, I bring strong communication skills, attention to detail, and a proactive approach to every task I handle.

Top Skills

Phone Support · 7 yearsCalendar Management · 5 yearsData Entry · 5 yearsEmail Management · 5 yearsTicket Management · 5 years

Skills & Expertise

Customer Success

Phone SupportExpert
Ticket ManagementExpert
Technical SupportAdvanced
Live Chat SupportIntermediate
ZendeskIntermediate
LiveChatBeginner

Virtual Assistance & Admin

Calendar ManagementExpert
Data EntryExpert
Email ManagementExpert
Executive Assistant ServicesAdvanced
CalendlyAdvanced
AsanaAdvanced

Sales & Business Development

Cold CallingAdvanced
Lead GenerationAdvanced
Cold Email OutreachIntermediate
SalesforceBeginner

Work Experience

Appointment Setter

LD3 Technology Solutions

Sep 2025 - Dec 2025

Key Achievements:

- Consistently handled 100-150 outbound calls daily while maintaining a steady appointment booking rate - Improved lead follow-up consistency by maintaining accurate CRM updates in GoHighLevel - Successfully re-engaged inactive leads through timely and organized follow-ups - Maintained a clean and organized pipeline, reducing missed opportunities

Calendar ManagementData EntryCalendlyTicket ManagementEmail ManagementCold Email OutreachLead Generation

Executive Virtual Assistant

Financial Firnm - US Based Client

Feb 2022 - May 2025

Key Achievements:

- Streamlined calendar management and scheduling across time zones, reducing conflicts and missed meetings - Improved lead tracking by organizing CRM data and spreadsheets for better visibility and follow-up - Increased meeting attendance through consistent reminders and pre-meeting communication - Maintained organized systems that ensured smooth day-to-day operations with minimal supervision

Calendar ManagementExecutive Assistant ServicesData EntryCalendlyEmail ManagementAsanaLead Generation

Client Service Associate

Wheelzy

Dec 2020 - Jan 2022

Key Achievements:

- Handled high-volume inbound and outbound calls while maintaining strong customer satisfaction - Coordinated scheduling and dispatch efficiently, ensuring timely service delivery - Resolved customer concerns professionally, improving overall client experience - Maintained accurate reports and communication between clients and service teams

Calendar ManagementPhone SupportZendeskTicket Management

Quick Stats

Age33 years
English LevelFluent
ID VerificationNot verified