Jacinta

Executive and operations virtual assistant

Jacinta

800/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

I am a reliable and detail-oriented Executive & Operations Virtual Assistant with hands-on experience supporting Airbnb hosts and managing day-to-day business operations. I help business owners stay organized by handling administrative tasks, guest communications, scheduling, and operational support. My services include: • Airbnb guest communication and support • Reservation and booking management • Check-in and check-out coordination • Calendar management and scheduling • Email and inbox man...

Top Skills

Asana · <1 yearCalendar Management · <1 yearCalendly · <1 yearClickUp · <1 yearData Entry · <1 year

Skills & Expertise

Virtual Assistance & Admin

Calendar ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Email ManagementBeginner
CalendlyBeginner
AsanaBeginner
NotionBeginner
TrelloBeginner
ClickUpBeginner

Work Experience

Airbnb Virtual Assistant & Property Management Support

Private Airbnb Host

Jan 2026 - Present

Key Achievements:

Successfully managed guest communications and reservations for Airbnb properties. Coordinated smooth check-in and check-out processes, ensuring positive guest experiences. Maintained organized booking calendars and scheduling systems to prevent conflicts and double bookings. Responded promptly to guest inquiries, helping improve guest satisfaction and support. Assisted with payment tracking and reservation management to ensure accurate records. Supported daily operations and administrative tasks, helping property owners save time and stay organized. Demonstrated strong attention to detail in managing bookings, guest information, and operational workflows. Successfully managed Airbnb guest communications, coordinated check-ins and check-outs, maintained booking calendars, assisted with payment tracking, and provided reliable administrative support that helped ensure smooth daily operations and positive guest experiences.

Calendar ManagementEmail ManagementTravel PlanningData EntryClickUpAsanaCalendlyTrello

Quick Stats

Age27 years
English LevelFluent
Other Languages
SwahiliFluent
ID VerificationNot verified
Portfolio
🔒

Certifications

Diploma in Purchasing and supplies

Education

Certificate

Kenya Institute of Management

2018 - 2020