Chat Support AgentChat Support Agent
Ivon
ID Verified300/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US timezone
$300
per month
($2/hour)
Member since April 2026
Profile Description
I have a strong communication and typing skills with experience handling online conversations. I am a first learner organized, and able to respond to customers quickly and professionally while solving problems effectively.
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Live Chat SupportBeginner
Email SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
ZendeskBeginner
IntercomBeginner
FreshdeskBeginner
LiveChatBeginner
Work Experience
Chat Support Assistant
Self-employed
Jan 2024 - Present
Job Responsibilities:
Provided online chat-based support by responding to customer inquiries, assisting with basic troubleshooting, and maintaining clear and professional communication. Handled multiple conversations at once, ensured timely responses, and focused on customer satisfaction.
Live Chat SupportUX WritingEmail SupportSocial Media SupportZendeskFreshdeskIntercomTicket Management
Quick Stats
Age27 years
GenderFemale
English LevelConversational
ID VerificationVerified