Israel

Virtual Assistant

Israel

ID Verified
1000/mo
LA UNION, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Highly skilled Virtual Assistant and e-commerce specialist with extensive experience across Shopify, Amazon Seller Central, sales, customer service, and team leadership. I excel in managing end-to-end online store operations—including product listing optimization, inventory control, fulfillment coordination, and customer support—ensuring accuracy, efficiency, and strong revenue performance. With a solid background in the BPO industry, I’ve progressed from frontline support to Subject Matter Expe...

Top Skills

Email Support · 4 yearsLive Chat Support · 4 yearsLiveChat · 4 yearsPhone Support · 4 yearsTicket Management · 4 years

Skills & Expertise

Customer Success

Live Chat SupportAdvanced
Phone SupportAdvanced
Email SupportAdvanced
Ticket ManagementAdvanced
LiveChatAdvanced

E-commerce & Marketplace

Amazon FBABeginner
ShopifyBeginner
Product Listing OptimizationBeginner

Sales & Business Development

Cold CallingAdvanced
SalesforceBeginner

Work Experience

Team Leader

Taskus

Feb 2019 - Feb 2023

Key Achievements:

Over four years with the company, I worked my way up through dedication and consistent performance, achieving a top 3 team ranking for four consecutive months. During this time, I had no absences and did not use any of my available leave, demonstrating my reliability and commitment. I continuously broadened my expertise by gaining skills and training in multiple Lines of Business (LOBs). Additionally, I actively mentored potential team members, supporting their growth and contributing to their successful promotions within the company.

Team Leader

Atlantis Service Center

Oct 2016 - Feb 2019

Key Achievements:

I helped the team become the top performer throughout the year, consistently achieving 40–50 sales each month. I also trained agents to confidently close their own sales and improve their overall performance. By the end of my tenure, I ensured that all agents were knowledgeable about the product and able to contribute effectively to the company’s success.

Quick Stats

Age39 years
ID VerificationVerified