content creator, customer service rep , business developer

Isaac

ID Verified
1,000/mo
Lagos, Nigeria
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a dedicated and results driven professional with proven experience, strong communication skills, and a commitment to delivering excellent work. I am highly organized, adaptable, detail oriented, and capable of working independently while collaborating effectively with teams. I approach every task with professionalism, responsibility, and a willingness to learn. I take pride in meeting deadlines, solving problems efficiently, and consistently delivering quality results. I understand the impo...

Top Skills

Research & Information Gathering · 5 yearsScriptwriting · 5 yearsCreative Writing · 4 yearsProposal Writing · 4 yearsSales Presentations · 4 years

Skills & Expertise

Content & Writing

ScriptwritingExpert
Creative WritingAdvanced
Product DescriptionsBeginner

Customer Success

Social Media SupportIntermediate
Email SupportBeginner
Phone SupportBeginner
LiveChatBeginner

Sales & Business Development

Proposal WritingAdvanced
Sales PresentationsAdvanced
NegotiationAdvanced
Warm Outreach & Appointment SettingBeginner
Zoho CRMBeginner

Virtual Assistance & Admin

Research & Information GatheringExpert
Personal Assistant ServicesAdvanced
Meeting CoordinationAdvanced
Executive Assistant ServicesIntermediate
Monday.comBeginner

Work Experience

social media analyst /customer service representative

Heestinct research hub

Mar 2025 - Present

Key Achievements:

Social Media Analyst • Analyzed social media performance, audience behavior, and engagement trends. • Monitored brand presence and competitor activity to identify growth opportunities. • Created performance reports and provided insights to improve content strategy. • Increased engagement through data driven content recommendations. Customer Service Representative • Responded to customer inquiries and resolved issues promptly and professionally. • Handled complaints while maintaining customer satisfaction and positive relationships. • Managed multiple customer requests through chat, email, phone, and social media. • Maintained accurate records and consistently delivered reliable customer support.

Creative WritingScriptwritingSocial Media SupportPhone SupportEmail SupportLiveChatSales PresentationsWarm Outreach & Appointment SettingProposal WritingZoho CRMNegotiationProduct Descriptions

Quick Stats

Age34 years
English LevelFluent
ID VerificationVerified