Freight Virtual Assistant / General Virtual AssistantFreight Virtual Assistant / General Virtual Assistant
Irish
ID Verified$1,200
per month
($7/hour)
Profile Description
Licensed Customs Broker with experience in freight forwarding support, customs documentation, customer service, and business operations. Completed hands-on Freight Virtual Assistant training covering freight forwarding, freight broker operations, truck dispatching, shipment tracking, load boards, TMS, freight documentation, and customer communication. Also completed General Virtual Assistant training in lead generation, email and calendar management, data entry, data scraping, and social media m...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Marketing & Growth
Sales & Business Development
Work Experience
Shopify Virtual Assistant
GN Designs
Nov 2019 - Jan 2022
Key Achievements:
Managed and maintained Shopify e-commerce stores to ensure accurate and organized product listings. Created and organized product collections and store navigation for a better customer shopping experience. Set up essential store pages, including legal and policy pages. Integrated and configured Shopify apps to improve store functionality. Conducted product research to identify trending and profitable items. Added new products and maintained accurate product information. Edited and optimized product images, titles, descriptions, and variants. Created engaging product content to improve customer engagement and conversions. Performed regular store updates to ensure product information remained accurate and up to date.
Customs Declarant
Cadano Cargo Transport Inc.
Apr 2019 - Aug 2019
Key Achievements:
Prepared and processed import and export customs declarations. Reviewed commercial invoices, packing lists, permits, and shipping documents for accuracy. Assisted in tariff classification and computation of duties and taxes. Communicated shipment updates to clients through email and phone. Conducted research on international trade and potential overseas clients. Ensured compliance with customs regulations and documentation requirements.
Customs Brokerage Intern
Ernst International Logistics Corp.
Apr 2017 - Jul 2017
Key Achievements:
Assisted with freight documentation for import and export shipments. Prepared Bills of Lading, Commercial Invoices, Packing Lists, and Certificates of Origin. Assisted in preparing Single Administrative Documents (SAD). Computed duties and taxes under supervision. Processed documentation with the Bureau of Customs and shipping lines. Assisted with booking appointments through the Terminal Appointment and Booking System (TABS).
Customer Service Representative
Concentrix
May 2013 - Jan 2016
Key Achievements:
Provided customer support for Australian banking clients through inbound calls. Assisted branch staff with credit card inquiries and account concerns. Documented customer interactions accurately using internal systems. Resolved customer concerns while maintaining service quality standards. Demonstrated strong communication, active listening, and problem-solving skills. Maintained confidentiality and compliance with company policies.