Virtual Assistant,Medical Virtual Assistant, RecruiterVirtual Assistant,Medical Virtual Assistant, Recruiter

Key Achievements:

Managed intake documentation and patient registration for 40+ patients daily, ensuring complete demographic and insurance information. • Maintained 99% documentation accuracy across patient records and administrative files. • Verified insurance eligibility with 95%+ first-pass accuracy, reducing claim delays and appointment disruptions. • Updated patient records, referrals, authorizations, and physician documentation within the EHR. • Assisted providers by organizing medical documentation and administrative reports to support efficient patient care. • Performed high-volume data entry while maintaining strict HIPAA compliance.

Key Achievements:

Managed patient intake, appointment scheduling, and inbound call routing. • Verified insurance eligibility and supported authorization processes. • Assisted with referral coordination and follow-up documentation. • Maintained secure and organized electronic medical records. • Provided patient education support and addressed general care-related inquiries.