IT Officer, Technical Support

Yagya

1,000/mo
Kathmandu, Nepal
Looking for Full-time
10 hours/day
Availability: US timezone

Profile Description

I am an IT Graduate with a 8+ years of experience in the field of IT. My specialization is on network but I have done some courses on WordPress, adobe package, IT support, Email server etc

Top Skills

Adobe Photoshop · <1 yearAdobe Premiere Pro · <1 yearAfter Effects · <1 yearAmazon FBA · <1 yearCanva · <1 year

Skills & Expertise

E-commerce & Marketplace

ShopifyBeginner
WooCommerceBeginner
Amazon FBABeginner

Customer Success

Email SupportBeginner
Live Chat SupportBeginner
Social Media SupportBeginner
Technical SupportBeginner
Ticket ManagementBeginner
FreshdeskBeginner
ZendeskBeginner
LiveChatBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Design & Creative

Adobe PhotoshopBeginner
CanvaBeginner
CorelDRAWBeginner
Adobe Premiere ProBeginner
After EffectsBeginner

Content & Writing

Technical WritingBeginner

Work Experience

IT Officer

Ullens School Kathmandu

Aug 2017 - Present

Key Achievements:

- flyers design & website design - Network & System handling - Email & Technical Support - IT Budgeting

ShopifyWooCommerceAmazon FBAEmail SupportLive Chat SupportSocial Media SupportTechnical SupportTicket Management

Network Engineer

Websurfer Communication Pvt ltd

Apr 2016 - Mar 2019

Key Achievements:

-Network Design & Planning -Network Configuration - Manage routers & switches -vlan Configuration - Technical Support to vendors

Ticket ManagementLive Chat SupportTechnical SupportEmail Support

Quick Stats

Age31 years
English LevelConversational
Other Languages
NepaliFluent
ID VerificationNot verified