Grace

Virtual Assistant

Grace

ID Verified
1,000/mo
Nairobi, Kenya
Looking for Full-time
7 hours/day
Availability: US / EU timezone

Profile Description

For the past three years, I have provided virtual administrative and technical support to a therapy center in my country, handling a wide range of tasks including data entry and management, data analysis, website development and maintenance, customer communication and appointment coordination. I respond to customer inquiries through the website and phone, manage booking arrangements, maintain accurate records, and support the organization with data driven insights and digital solutions. This exp...

Top Skills

Account Management · 3 yearsCold Calling · 3 yearsCold Email Outreach · 3 yearsData Visualization · 3 yearsEmail Support · 3 years

Skills & Expertise

Virtual Assistance & Admin

Executive Assistant ServicesAdvanced
Personal Assistant ServicesAdvanced

Data & Analytics

Data VisualizationAdvanced

Customer Success

Live Chat SupportAdvanced
Email SupportAdvanced
Video SupportAdvanced
Technical SupportAdvanced
Lead ManagementAdvanced
Social Media SupportAdvanced
ZendeskAdvanced

Sales & Business Development

Cold CallingAdvanced
Cold Email OutreachAdvanced
Proposal WritingAdvanced
Account ManagementAdvanced

Quick Stats

Age23 years
English LevelFluent
Other Languages
SwahiliFluent
ID VerificationVerified
Portfolio
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