Virtual AssistantVirtual Assistant
Grace
ID Verified$900
per month
($5/hour)
Profile Description
I am an Executive Administrative professional who provides remote administrative support to businesses, professionals, and organizations, ensuring seamless day-to-day operations. Primary duties involve managing accurate financial records, scheduling appointments, organizing files, email management, responding to phone calls, and coordinating tasks to optimize productivity while handling a variety of tasks, such as research, data entry, bookkeeping, and customer support.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Virtual Assistance & Admin
Specialized Skills
Sales & Business Development
Work Experience
Executive Partner
Athena, Kenya
Mar 2023 - Mar 2026
Key Achievements:
Managed an executive calendar with over 50 meetings per month, reducing scheduling conflicts through proactive planning. · Monitored and organized 30+ incoming emails daily, flagging priorities and drafting quick responses to cut email backlogs. · Planned and booked travel arrangements, including flights, hotels, and local transport, while ensuring all itineraries and documents were prepared in advance.
Executive Assistant
Limbua Group
Jan 2022 - Feb 2023
Key Achievements:
Managed and organized over 20 emails daily, reducing average response time, and ensured immediate follow-ups. · Served as the primary point of contact for internal and external stakeholders, professionally screening calls. · Increased overall data dependability and workflow efficiency by entering, cleaning, and verifying more than 500 data entries every week.
Customer Support Representative
Kempinksi Hotel & Residences
Jan 2020 - Dec 2021
Key Achievements:
Provided customer support through email and phone, resolving over 40 client concerns weekly with a high satisfaction rate. · Carried out online research to improve the customer experience by providing customers with product information and service solutions. · Kept thorough records of all communications with and comments from customers, facilitating data entry and ongoing service enhancement.