Quality AnalystQuality Analyst
Glenn
ID Verified$700
per month
($4/hour)
Profile Description
▪ Software installation and implementation to end users. ▪ Locate company addresses using google maps. ▪ Quality customer service and good communication skills. ▪ Monitor calls/chats and emails between client and customer representative. ▪ Analyze data based on raw files from operation research. ▪ Generating reports using MS Excel and Google Sheets. ▪ Knowledgeable in HTML, Visual Basic, Microsoft office (Microsoft Word, Power Point, MS Excel)
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Software Development
Work Experience
QUALITY CONTROL ANALYST
TASKUS
Mar 2022 - Dec 2025
Key Achievements:
• Monitor calls and chat transcripts. • Generate weekly reports. • Organize and conduct calibration sessions with Operations. • Provide strong and positive feedback to team mates along with audited calls and chat transcripts.