Gladys

Customer Representative and Senior Recruitment Coordinator

Gladys

ID Verified
600/mo
Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Senior Recruitment Coordinator | Drive Customer Outcome | Stakeholder Relations & Process Efficiency

Top Skills

Email Management · 4 yearsEmail Support · 4 yearsLive Chat Support · 4 yearsPhone Support · 4 yearsCalendar Management · 2 years

Skills & Expertise

Human Resources

RecruitmentIntermediate
SOP WritingBeginner

Customer Success

Live Chat SupportAdvanced
Phone SupportAdvanced
Email SupportAdvanced

Virtual Assistance & Admin

Email ManagementAdvanced
Calendar ManagementIntermediate
Data EntryIntermediate
Meeting CoordinationIntermediate

Work Experience

Senior Recruitment Coordinator

Alexander Mann Solutions

Aug 2025 - Present

RecruitmentPhone SupportData EntryEmail ManagementEmail SupportSOP WritingLive Chat SupportCalendar ManagementMeeting Coordination

Recruitment Coordinator

Alexander Mann Solutions

Aug 2024 - Jul 2025

RecruitmentPhone SupportData EntryEmail SupportEmail ManagementLive Chat SupportCalendar ManagementMeeting CoordinationSOP Writing

Team Lead - Mentee

IGT Technologies Solutions Phil.

May 2024 - Jul 2024

Client Product/Process Trainer

IGT Solutions Philippines

Dec 2022 - May 2024

Subject Matter Expert

IGT Solutions Phil.

Aug 2022 - Dec 2022

Front Office Customer Service

IGT Solutions Phil.

Apr 2022 - Aug 2022

Phone SupportLive Chat SupportEmail Support

Quick Stats

Age27 years
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
EnglishConversational
ID VerificationVerified

Certifications

Basic to Intermediate Excel Training

Education

Bachelor's Degree

Polytechnic University of the Philippines

2018 - 2022