Giega

Virtual Assistant

Giega

ID Verified
800/mo
Bacolod City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Hi! I have 1 year of BPO experience, TESDA NCII, and a typing speed of 62 WPM. I am detail-oriented and eager to work on your data entry project. Looking forward to helping your team.

Skills & Expertise

AI & Automation

PerplexityIntermediate
Copy.aiBeginner

Content & Writing

Customer Success

Live Chat SupportIntermediate
Email SupportIntermediate
Phone SupportIntermediate
Technical SupportIntermediate
Ticket ManagementIntermediate
LiveChatIntermediate

Data & Analytics

Design & Creative

CanvaExpert
CapCutBeginner

E-commerce & Marketplace

Work Experience

Customer Service Representative

PanAsiatic Solutions

May 2023 - May 2025

Job Responsibilities:

Answering inquiries of customer via phone and chat. Help them to solve their problems especially technical, telco and billing.

Email SupportTicket ManagementTechnical SupportPhone SupportLiveChatGoogle Sheets (Advanced)Order ProcessingProduct Listing Optimization

Quick Stats

Age21 years
GenderFemale
English LevelFluent
ID VerificationVerified
Portfolio
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Certifications

Introduction to Bookkeeping
Contact Center Services