LEGAL INTAKE, CUSTOMER SERVICE, Shopify/Amazon, Airbnb/VRBOLEGAL INTAKE, CUSTOMER SERVICE, Shopify/Amazon, Airbnb/VRBO
Gerald
ID Verified$1,300
per month
($7/hour)
Profile Description
Hi there! I'm a dedicated and results-driven professional with over 3 years of experience in customer service, Shopify end to end store management and Airbnb/VRBO co-hosting. I specialize in building client relationships, handling inquiries with care, and delivering a top-tier guest and customer experience. Airbnb/VRBO Co-Hosting: From listing optimization and guest communication to coordinating cleanings and solving issues on the fly, I know what it takes to keep guests happy and ratings high...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
E-commerce & Marketplace
Customer Success
Data & Analytics
Sales & Business Development
Work Experience
Order Processing and Order Fulfillment
Hope Rings
Mar 2025 - Jan 2026
Key Achievements:
Keep customers updated of their orders. Tracking order updates for customers. Handle replacements, refunds and returns. Helping out customers to process orders on the website.
Customer Service Associate
ValueLabs
Sep 2020 - Mar 2023
Key Achievements:
Helping customers placing orders, tracking orders and replacing lost, damaged, quality issues on orders. Order processing. Troubleshooting issues with the app.