Gerald

Virtual Assistant, Customer Service Representative

Gerald

ID Verified
600/mo
Dingras, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I’m a customer service and sales professional with 5+ years of experience in customer support, outbound calling, sales, appointment setting, and workforce coordination. I’m experienced in handling customer concerns, follow-ups, CRM management, scheduling, and communication through phone, email, and chat. I’m adaptable, organized, and comfortable working in fast-paced environments. I’m looking for a remote opportunity where I can contribute my skills, provide reliable support, and continue growin...

Top Skills

Phone Support · 3 yearsB2B Sales · <1 yearCold Calling · <1 yearCold Email Outreach · <1 yearContent Marketing · <1 year

Skills & Expertise

Customer Success

Phone SupportAdvanced
Live Chat SupportBeginner
Email SupportBeginner
Technical SupportBeginner
Lead ManagementBeginner

Sales & Business Development

Cold Email OutreachBeginner
Lead GenerationBeginner
B2B SalesBeginner
Cold CallingBeginner

Virtual Assistance & Admin

Research & Information GatheringBeginner
Data EntryBeginner

Marketing & Growth

Content MarketingBeginner

Work Experience

Sales Agent

Homeaglow

Nov 2025 - Feb 2026

Live Chat SupportLead ManagementData EntryEmail SupportCold CallingPhone Support

Workforce Services Associate

Accenture

Jan 2023 - Jun 2025

Email SupportData Entry

Customer Service Associate

Avion BPO Corporation

Jun 2020 - Oct 2022

Phone SupportLive Chat SupportEmail Support

Sales Associate

Home Credit

Jun 2018 - Aug 2020

B2B Sales

Quick Stats

Age34 years
English LevelFluent
ID VerificationVerified