Customer Service Representative | Tech SupportCustomer Service Representative | Tech Support

Gabriela

ID Verified

519/mo

Manila, Philippines

Looking for Full-time

8 hours/day

Availability: US / EU / Asia timezone

$519

per month

($3/hour)

Member since July 2026

Profile Description

A BPO professional with 6+ years of experience across back-office support, customer service, and healthcare. Recognized for optimizing processes, root cause analysis, resolving complex escalations, and managing high-volume workloads with precision. Proven ability to transfer knowledge and lead as an SME, support team performance, and influence outcomes through a results-oriented mindset

Top Skills

Phone Support · 6 yearsTicket Management · 5 yearsEmail Support · 4 yearsTechnical Support · 4 yearsData Entry · 2 years

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Phone SupportExpert

Ticket ManagementExpert

Email SupportAdvanced

Technical SupportAdvanced

Live Chat SupportIntermediate

ZendeskIntermediate

Virtual Assistance & Admin

Data EntryIntermediate

Quick Stats

Age34 years

English LevelFluent

Other Languages

Tagalog/FilipinoFluent

ID VerificationVerified

Portfolio

🔒

Visible to employers on Pro and Enterprise plans. Upgrade your plan to view portfolios.

Education

High-school

Malabon National High School

2010 - 2011