Virtual Assistant

Gabriel

ID Verified
1,000/mo
Bulacan, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven Customer Service and Sales Representative with a proven track record in client retention, technical support, and consultative selling. Skilled at diagnosing customer issues, delivering clear and empathetic solutions, and turning service interactions into sales opportunities. Experienced in managing high-volume inquiries across phone, chat, and email channels while maintaining exceptional satisfaction scores. Combines strong communication, active listening, and product knowledge to...

Skills & Expertise

Customer Success

Data & Analytics

E-commerce & Marketplace

ShopifyBeginner
TikTok ShopBeginner

Sales & Business Development

SalesforceIntermediate
Cold CallingBeginner

Specialized Skills

Virtual Assistance & Admin

Work Experience

Customer Service Representative

Cognizant

Jan 2026 - Apr 2026

Phone SupportGoogle Sheets (Advanced)Email SupportExcel (Advanced)Data EntryCalendar Management

Retention Specialists

Task Us

Nov 2024 - Jan 2026

Live Chat SupportTechnical SupportExcel (Advanced)Calendar ManagementExecutive Assistant ServicesPhone SupportLead ManagementGoogle Sheets (Advanced)Cold CallingEmail Management

Operations Supervisor

Teleperformance

Jul 2023 - Nov 2024

Live Chat SupportTechnical SupportExcel (Advanced)Coaching & MentoringCalendar ManagementExecutive Assistant ServicesPersonal Assistant ServicesEmail ManagementHealth CoachingGoogle Sheets (Advanced)

Quick Stats

Age27 years
GenderMale
English LevelFluent
ID VerificationVerified