Virtual Assistant, Quality Analyst, Senior Customer ServiceVirtual Assistant, Quality Analyst, Senior Customer Service
Frances
1,200/mo
Cebu, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1,200
per month
($7/hour)
Member since October 2026
Profile Description
I am a committed and adaptable professional with experience in customer service, quality assurance, virtual assistance, and mathematics education. I value teamwork, continuous learning, and service excellence, and I strive to contribute positively while continuously improving my skills.
Top Skills
Blog Writing · <1 yearCalendar Management · <1 yearCopywriting · <1 yearData Entry · <1 yearEmail Copywriting · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Content & Writing
Blog WritingBeginner
CopywritingBeginner
ScriptwritingBeginner
Email CopywritingBeginner
Customer Success
Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Video SupportBeginner
Technical SupportBeginner
Ticket ManagementBeginner
ZendeskBeginner
Data & Analytics
Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Power BIBeginner
Google Analytics 4Beginner
Virtual Assistance & Admin
Email ManagementBeginner
Calendar ManagementBeginner
Data EntryBeginner
Quick Stats
Age28 years
English LevelFluent
ID VerificationNot verified
Portfolio
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Education
Master's Degree
University of the Philippines
2025 - 2026