Virtual assistant;-CRM/Automation SpecialistVirtual assistant;-CRM/Automation Specialist

FLONICA

ID Verified

1,200/mo

Nairobi, Kenya

Looking for Full-time

8 hours/day

Availability: US / EU / Asia timezone

$1,200

per month

($7/hour)

Member since April 2026

Profile Description

CRM & Operations Support Specialist with hands-on experience building and optimizing CRM pipelines, automation workflows, and lead management systems using HubSpot and Zapier. Skilled in structuring lead flow, improving data hygiene, and reducing manual processes through automation. Focused on creating efficient, scalable systems that support consistent follow-up and better decision-making.

Top Skills

Airtable · <1 year Asana · <1 year Calendar Management · <1 year Calendly · <1 year Canva · <1 year

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

AI & Automation

GitHub CopilotBeginner

Copy.aiBeginner

ZapierBeginner

Workflow AutomationBeginner

Customer Success

Email SupportBeginner

Lead ManagementBeginner

Customer.ioBeginner

ZendeskBeginner

Data & Analytics

Excel (Advanced)Beginner

Google Sheets (Advanced)Beginner

Python (Pandas/NumPy)Beginner

SQLBeginner

Power BIBeginner

Data VisualizationBeginner

Statistical AnalysisBeginner

SnowflakeBeginner

Design & Creative

CanvaBeginner

CapCutBeginner

YouTube OptimizationBeginner

Video EditingBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner

Email ManagementBeginner

Travel PlanningBeginner

Document ManagementBeginner

Data EntryBeginner

Meeting CoordinationBeginner

Research & Information GatheringBeginner

CalendlyBeginner

AsanaBeginner

Monday.comBeginner

NotionBeginner

ClickUpBeginner

TrelloBeginner

AirtableBeginner

Work Experience

Junior Actuarial Analyst- Attachee

National Social Security Fund

May 2023 - Jul 2023

Job Responsibilities:

Handled Data entry and data cleaning hence improving accuracy Used Excel to create E-slips hence improving my excel skills such as data cleaning, formatting, replacing missing values and removing duplicates. Used forecasting knowledge hence improving accuracy.

Statistical AnalysisData EntryResearch & Information GatheringPower BIExcel (Advanced)Google Sheets (Advanced)

Quick Stats

Age24 years

GenderFemale

English LevelFluent

ID VerificationVerified

Portfolio

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Certifications

Power BI

Education

Bachelor's Degree

Meru University of Science and Technology

2020 - 2024